Shipping Policy

Shipping Policy

Last Updated: [08/12/2024]

1. Processing Time

  • All orders are processed within [0-1 business days]. Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or phone.

2. Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.
  • Domestic Shipping: Standard Shipping (3-7 business days).
  • International Shipping: Standard International Shipping (3-12 days).
  • Delivery delays can occasionally occur.

3. Shipping Confirmation & Order Tracking

  • You will receive a Shipping Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

  • [AlignedErgo] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

  • [AlignedErgo] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. International Shipping Policy

  • We currently ship to the following countries: [USA, Canada, United Kingdom, Australia].
  • Shipping Times: Please note that international orders may take [3 -12 business days] to arrive depending on your location and the shipping method chosen at checkout.
  • Customs & Import Taxes: International orders may be subject to import taxes, customs duties, and fees levied by your country’s customs department upon arrival. [AlignedErgo] is not responsible for these charges if they are applied and are your responsibility as the customer.

7. Missing or Lost Packages

  • If you suspect your package is missing or lost, please contact our support team at [ AlignedErgo.contact@gmail.com] with your order number. We will assist in tracking your package or replacing it if necessary.

8. Contact Us

  • If you have any questions about our shipping policy, please contact us at:
    • Email: [AlignedErgo.contact@gmail.com]
    • Phone: [ ‪(401) 666-3584‬]